Jai Maa Bala Sundri Agro Products (hereinafter referred to as “JMB Agro”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of all individuals who visit our website jmbagrofoods.com or interact with us for business purposes. This Privacy Policy explains how we collect, use, store, share, and protect your personal information in accordance with the Information Technology Act, 2000, India’s Digital Personal Data Protection (DPDP) Act, 2023, and applicable international data protection regulations including the GDPR (for European users).
By using our website or submitting your information through any form or channel, you consent to the practices described in this Privacy Policy.
Who We Are
- Business Name: Jai Maa Bala Sundri Agro Products.
- Website: jmbagrofoods.com.
- Address: Nadana Sagga Road, Village Naraina, Taraori, Dist. Karnal, Haryana – 132116, India.
- Email: Jmbagrofoods@gmail.com.
- Phone: +91 9991116911.
Information We Collect
We collect the following types of personal and business information:
| Type of Data | Examples | How Collected |
|---|---|---|
| Personal Identification | Full name, designation, company name | Enquiry form, email, WhatsApp |
| Contact Information | Phone number, email, address, country, city, zip code | Contact form on website |
| Business Information | Import requirements, product interest, order quantity | Email / direct communication |
| Technical / Usage Data | IP address, browser type, pages visited, time on site | Cookies, Google Analytics |
| Communication Records | Emails, WhatsApp messages, call notes | Direct interactions |
How We Use Your Information
We use the information collected for the following purposes:
- To respond to your enquiries and provide product quotations.
- To process and fulfil export/domestic orders and prepare shipping documentation.
- To send product updates, price lists, and newsletters (only with your consent).
- To improve our website’s functionality and user experience.
- To comply with legal, regulatory, and export compliance requirements.
- To maintain business records and for accounting/audit purposes.
- To detect and prevent fraud or misuse of our website.
- To contact you regarding order status, shipment updates, or payment confirmations.
Legal Basis for Processing
For users located in the European Union or EEA, we process personal data under the following legal bases:
- Contractual Necessity: Processing required to fulfil an order or respond to a business enquiry.
- Legitimate Interests: Improving our services, website analytics, and fraud prevention.
- Legal Obligation: Compliance with Indian export regulations, tax laws, and customs requirements.
- Consent: For marketing emails or newsletters — you may withdraw consent at any time.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience.
- Essential Cookies: Required for basic website functionality (e.g., contact form submission).
- Analytics Cookies: Google Analytics is used to track website traffic and user behavior in aggregate, anonymized form.
- Marketing Cookies: May be used if you arrive via social media ads (Facebook, Instagram). These can be disabled via your browser settings.
- You can control or disable cookies through your browser settings at any time. Disabling cookies may affect some website functionality.
Data Sharing & Disclosure
JMB Agro does not sell, rent, or trade your personal data. We may share information only in the following circumstances:
- Logistics & Freight Partners: Shipping companies, freight forwarders, and customs agents involved in fulfilling your order.
- Banking & Payment Partners: For processing payments, letters of credit, or bank guarantees.
- Government & Regulatory Authorities: APEDA, Customs, FSSAI, Income Tax, or other statutory bodies as required by law.
- Certification Bodies: HALAL, KOSHER, ISO certification authorities for compliance documentation.
- Legal Requirements: If required by court order, law enforcement, or to protect JMB Agro’s legal rights.
- All third parties with whom we share data are contractually obligated to maintain confidentiality.
International Data Transfers
As an export-focused business, your data may be shared with partners and authorities in countries outside India. When transferring data internationally, JMB Agro ensures:
- Data is transferred only to countries or entities that provide adequate data protection.
- Appropriate safeguards such as contractual clauses or binding corporate rules are in place.
- Transfers comply with the DPDP Act 2023 (India) and applicable international regulations.
Data Retention
We retain personal data only as long as necessary for the purpose it was collected:
| Data Type | Retention Period |
|---|---|
| Business enquiry data | 3 years from last interaction |
| Business enquiry data | 7 years (as per Indian tax law) |
| Export documentation | 10 years (APEDA / Customs requirement) |
| Website analytics data | 26 months (Google Analytics default) |
| Marketing consent records | Until consent is withdrawn |
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (subject to legal retention obligations).
- Right to Withdraw Consent: Withdraw consent for marketing communications at any time.
- Right to Data Portability: Request your data in a structured, machine-readable format (EU users).
- Right to Object: Object to processing of your data for direct marketing purposes.
- Right to Lodge a Complaint: File a complaint with the Data Protection Board of India or your local supervisory authority.
- To exercise any of these rights, please contact us at Jmbagrofoods@gmail.com with the subject line: “Data Privacy Request”.
Data Security
JMB Agro implements appropriate technical and organizational security measures to protect your personal data, including:
- SSL/TLS encryption on the website (HTTPS).
- Restricted access to personal data — only authorized personnel can access it.
- Secure email and file transfer practices for sharing business documents.
- Regular review of data security practices.
- While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of data transmitted to our website.
Children’s Privacy
Our website and services are intended solely for business-to-business (B2B) purposes. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has submitted personal data, we will delete it immediately.
Third-Party Platforms
Our website contains links to third-party platforms including Facebook, Instagram, LinkedIn, and WhatsApp. When you interact with these platforms:
- Your data is subject to their respective privacy policies, not ours.
- JMB Agro is not responsible for the privacy practices of these third-party platforms.
- We recommend reviewing the privacy policy of each platform before sharing personal information.
Changes to This Privacy Policy
JMB Agro reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically. Continued use of the website after changes are posted constitutes your acceptance of the revised policy.